INDIAN INSTITUTE OF MANAGEMENT CALCUTTA
Joka, Diamond Harbour Road, Kolkata – 700 104

Sealed tenders in two bid system (two separate envelopes - one for techno-commercial bid and the other for price bid) are invited from bona fide and experienced vendors having adequate credential in similar nature of work for the following jobs:

IT Facility Management Services for three years comprising management of IT helpdesk, Servers (e-mail, application services etc), Network/Security, Inventory etc

Intending vendors are required to purchase tender documents containing detailed requirements. This may be obtained on any working day between 10-00 a.m. and 4-00 p.m. from the office of the Computer Centre on payment of non-refundable tender fee of Rs 2500/- (Rs Two Thousand Five Hundred only) by demand draft in favor of Indian Institute of Management Calcutta and payable at a Bank in Kolkata.

Tender Document Purchase Time: 12th November 2015 to 23rd December 2015 till 15:00 Hrs IST
Bid Submission Deadline: 23rd December 2015 till 15:00 Hrs IST

Outstation parties must send an application to reach within the last date specified. These must be addressed to the Chairperson, L&CSC, along with Demand Draft as mentioned above.

Offer must be submitted by hand at the office of the Computer Centre or by post to the Chairperson, L&CSC latest by 3.00 p.m., 23rd December, 2015.

The Institute reserves the right to modify the requirements and reject all the tenders, wholly or partly without assigning any reason thereof.

Bidder’s Pre-Qualification for purchasing the tender for IT Facility Management Services:

Sl NoDescription
1 Bidder must have provided IT-FMS services for the last two years to at least one organization with LAN having more than 200 connected computers.
2 Bidder must have office in Kolkata and presence thereof for the last four/five years.
3 Bidder should have quality certification in ISO 90001.
4 Bidder should have an annual turnover of at least Rs.10 crores per annum for last three financial years.
5 Bidder should have executed at least one IT maintenance project costing not less than Rs.20 lakhs (Rupees twenty lacs) in a premier educational institution during last 3 years preceding 31st March, 2015.
6 Bidder must have on their payroll, at least two CCNA, two Linux certified and two Microsoft certified engineers whose support can be sought if required.